baji 99's Privacy Policy
Your personal information is invaluable to us. This policy provides a full account of how baji 99 collects your information, the purposes for which it is used, and how it is kept secure.
Definitions and Scope
This privacy policy ("Policy") applies to the baji 99 platform and all services under it. When you register, log in, or use any service on baji 99, the terms of this policy apply to you.
Some key terms used in this policy are clarified below:
- "Personal Information" — Any information that can directly or indirectly identify a specific individual. For example: name, mobile number, email address, financial transaction details.
- "Platform" — baji 99's website, mobile application, and all digital services.
- "User" — Any person browsing the baji 99 platform, whether registered or not.
- "Processing" — Any operation carried out on data, including collection, storage, modification, transmission, or deletion.
This policy must be read together with baji 99's Terms and Conditions, as both documents together form the complete legal framework.
Data Collection
baji 99 collects user information through various methods. This collection is entirely transparent and purpose-driven.
2.1 Information Collected at Registration
When you open a new account on baji 99, the following information must be provided:
- Full name
- Date of birth (for age verification)
- Mobile number (for OTP verification)
- Email address
- Password (stored in encrypted form)
2.2 Information Collected for Identity Verification
Under applicable financial regulations in Bangladesh, identity verification of the account holder is required to complete deposits or withdrawals. As part of this process, a photo of a national identity card or passport may be requested.
2.3 Automatically Collected Information
The following information is automatically recorded while using the platform:
- IP address and device identification details
- Browser type and operating system
- Page view history and session duration
- Transaction history and betting activity
- Preference and behavioural data collected via cookies
2.4 Information Received from Third Parties
During payment processing, transaction verification details may reach us from mobile financial service providers such as bKash, Nagad, or Rocket.
Purpose of Data Use
baji 99 uses collected information only for the following specific purposes:
3.1 Service Operations
- Account registration, verification, and management
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Running customer support services
3.2 Security and Fraud Prevention
Your information is used to ensure the security of each account and to detect unauthorised access or suspicious activity. It also assists in preventing money laundering.
3.3 Personalised Experience
By analysing your preferences and usage patterns, baji 99 prepares relevant game recommendations and special offers for you.
3.4 Communication
Your contact details are used to send important account-related notifications, security alerts, and promotional information. You can opt out of promotional messages at any time.
3.5 Responsible Gambling
Your betting behaviour is monitored to provide necessary support in line with the responsible gaming policy. Information collected for this purpose is never used for marketing.
Data Storage and Security
baji 99 applies industry-standard security technology to protect your information. Our servers are secured with SSL encryption, which prevents any unauthorised access during data transfer.
4.1 Encryption and Cybersecurity
- Passwords are stored using hashing technology, never in plain readable form
- All data transfers are secured with SSL/TLS technology
- Firewall and intrusion detection systems are active at the server level
- Regular security audits are conducted
4.2 Data Retention Period
Information from active accounts is retained for a defined period after account closure as required by law. Financial transaction records are kept for the period specified under applicable Bangladeshi law.
4.3 Steps in Case of a Data Breach
Should a data breach occur, baji 99 will promptly notify affected users and take the necessary protective measures.
Sharing Data with Third Parties
baji 99 never sells your personal information for commercial purposes or shares it with unrelated third parties. However, data sharing may be necessary in the specific situations below:
5.1 Payment Processors
The required transaction details are shared with bKash, Nagad, Rocket, and bank transfer services to complete deposits and withdrawals.
5.2 Technology Partners
Gaming software providers such as Evolution and Pragmatic Play may receive the minimum necessary information to operate their games, solely for the purpose of enabling gameplay.
5.3 Legal Obligations
Information may be provided in compliance with valid directions from Bangladeshi courts or relevant authorities.
5.4 Data Protection Assurance
Before sharing data with any third party, their privacy standards are verified and necessary agreements are executed to keep your information safe.
Cookie Policy
The baji 99 website and app use cookies to improve your browsing experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and provide security protection. These cannot be disabled.
- Functionality cookies: Used to remember your preferred language, region, and game settings.
- Analytical cookies: Collect data to monitor and improve platform usage.
- Marketing cookies: Used to show relevant promotional content based on your interests.
6.2 Cookie Controls
You can disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some platform features to not function properly.
User Rights
baji 99 believes that users have the right to full control over their own information. These rights are described in detail below:
7.1 Right to Access
You can find out at any time what information baji 99 holds about you and how it is being used.
7.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you may request a correction.
7.3 Right to Deletion
You may request the deletion of certain personal information; however, due to legal obligations or ongoing transactions, it may not always be possible to delete all information immediately.
7.4 Right to Opt Out of Promotional Communications
You can stop receiving marketing or promotional messages at any time. To do so, contact our support team directly via 24/7 live chat or email.
7.5 Right to Data Portability
You have the option to request a structured copy of your personal information.
Account Closure and Data Deletion
If you decide to permanently close your account on baji 99, the following process will be followed:
- After your account closure request is received, your profile will be deactivated.
- Financial transaction records will be retained for the required period as per legal obligations.
- Marketing and communication data will be deleted immediately.
- Any pending transactions or bonuses on the account must be settled first.
To request account closure, contact our support team via 24/7 live chat or email.
Protection of Minors
baji 99 strictly follows a 21+ age policy. Collecting information from or providing services to any minor is strictly prohibited.
Date of birth is verified at registration to confirm that the user is at least 21 years old. If any account is found to contain information belonging to a minor, that account will be closed immediately and all related data will be deleted.
If you believe a minor is using the platform, please contact us. To learn more about this, visit our About Us page.
Policy Changes
baji 99 reserves the right to amend or update this privacy policy as needed. For any significant changes:
- A notice will be sent to the registered email address at least 30 days before the change takes effect.
- The change will be clearly announced on the platform.
- The "Last Updated" date at the top of this page will be revised.
- For minor changes (spelling, formatting), corrections may be made without prior notice.
Continued use of the platform after any changes will be considered acceptance of the new policy. You have the right to close your account if you do not agree with the new policy.
Contact
If you have any questions, concerns, or complaints regarding this privacy policy, you can reach us directly through the following:
- Live Chat: 24/7 direct support — in Bengali and English
- Email: [email protected]
Our privacy team typically responds to your message within business days. We take all privacy-related requests seriously.
Want to know more?
Further details about our policies and services can be found on the pages below.