Stay Safe and Informed

baji 99 Responsible Gaming

Gaming should be enjoyable, not stressful. baji 99 believes that every player should bet consciously and within their own limits — that is our core principle.

For Ages 21+
Our Commitment

Player Protection Comes First

At baji 99, we believe online betting and casino games are a form of entertainment — not a source of income or a solution to financial problems. Before placing any bet, ask yourself: are you doing this within your means? Playing for entertainment means staying calm whether you win or lose.

Our Terms and Conditions clearly state that all baji 99 services are for persons aged 21 and above only. Age verification is an important step for us — keeping minors away from gambling is our responsibility.

The signs of problem gambling are not always easy to recognise. People often do not realise they are falling into a harmful habit. That is why baji 99 provides practical tools and guidance so you can take action in time.

  Remember: Gambling involves uncertainty — winning is not guaranteed, and losing can be the normal outcome. Only bet an amount that, if lost, will not affect your daily life.


Stay in Control

Self-Restriction Tools

baji 99 offers several protective features to give you full control over your own play.

Set Deposit Limits

Set the maximum amount you can deposit into your account on a daily, weekly, or monthly basis. Once set, this limit takes effect immediately.

Deposit Limit

Cooling-Off Break

If you want to take a break from playing for a while, temporarily close your account for a set period. Breaks of 24 hours up to 30 days are available.

Temporary Break

Self-Exclusion

If you feel that gambling is having a negative impact on your life, apply for a long-term self-exclusion. During this period, your account will be fully deactivated.

Self-Exclusion

To use these tools, contact baji 99 via 24/7 live chat or write to us at our support email. Our Bengali-speaking support team will help you put the necessary measures in place.

Under our Privacy Policy, information about self-exclusion or limit-setting is kept completely confidential and is not shared with any third party.


Stay Alert

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself, consider seeking help now.

Chasing Losses

Repeatedly betting to recover lost money and losing even more — this is the most common sign of problem gambling.

Warning

Restlessness When Not Playing

Feeling anxious, irritable, or low when you cannot place a bet — this is a clear sign of dependence.

Warning

Family and Financial Pressure

Hiding money from family, borrowing, or taking funds from essential household expenses to fund gambling.

Warning

  If you notice any of the above signs in yourself, do not delay — talk to a family member or a trusted friend. If needed, seek help from a professional counsellor.


You Are Not Alone

Where to Get Help

Acknowledging a problem takes courage. You can get support through the following options.

baji 99 Support

Our 24/7 live chat and email support is available in both Bengali and English. Contact us at any time for self-exclusion or to set limits.

Live Chat Email

Family and Friends

Share what you are going through with the people close to you. Support from family and advice from friends can sometimes be more effective than professional treatment.

Family Friends

Professional Counselling

There is no shame in seeking help from a mental health specialist or addiction counsellor. Mental health centres and counselling services are available in Bangladesh.

Counselling

On the Path to Awareness

Principles of Responsible Gaming

Set a Budget

Decide before you start how much you are willing to spend today. Once you set that limit, stick to it — avoid placing extra bets even when you are winning. Remember, today's win is no guarantee of tomorrow's.

Track Your Time

Playing for a long stretch reduces focus and weakens judgement. Take a short break every one to two hours — get some water, go for a walk. Set a timer on your phone to track your playing time.

Do Not Bet on Emotion

Avoid betting when you are angry, frustrated, sad, or after drinking. Decisions made in those states are usually harmful. You can only play with a clear head.

Do Not Use Household Money

Never bet money set aside for rent, your children's education, medicine, or household savings. Only play with money from your discretionary entertainment budget.

Protecting Minors

baji 99 strictly enforces a 21+ age limit. If younger siblings or children have access to your device, use a strong password on your account and always log out. Keep your device secure in a family environment.

Do Not Hesitate to Seek Help

If you feel gambling is getting out of control, visit our FAQ section for answers to common questions about self-exclusion and limit-setting. For direct assistance, contact baji 99 via 24/7 live chat or email — our team is always here.


Common Questions

Questions and Answers on Responsible Gaming

Yes, your baji 99 account will be fully deactivated during the self-exclusion period. You will not be able to log in, place bets, or receive any promotional messages. It is not possible to lift the exclusion before the period ends — this is intentional by design.

Increasing a deposit limit requires a waiting period — it does not take effect immediately, as this delay gives you time to reconsider your decision. However, reducing a limit takes effect immediately. Contact our support team for any changes.

Yes, problem gambling is recognised as a behavioural addiction. The release of dopamine in the brain creates a cycle around the anticipation of winning that can be difficult to break. However, it is treatable. Many people have overcome this problem with the help of a professional counsellor.

Ask yourself a few questions: Are you betting beyond your budget? Are you placing more bets to recover lost money? Are you hiding your gambling from family? Do you feel restless when you cannot play? If the answer to even one of these is yes, it is time to seek help.

Any withdrawable balance in your account before self-exclusion will be available for withdrawal. Contact our support team for details on the process — they will walk you through it step by step.

It is best if the account holder applies directly. However, if a family member is in serious difficulty, let our support team know — they will assess the situation and guide you on the right course of action.